Privacy Policy

Effective as of July 13, 2020

This Privacy Policy (“Privacy Policy”) describes the privacy practices related to the handling of Personal Information (defined below) of Hatch Realty, LLC and our subsidiaries and affiliates (collectively, “Hatch”, “we”, “us”, or “our”) in connection with the http://hatchdenver.com website, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), and the rights and choices available to individuals with respect to their Personal Information.  For clarity, “Services” includes professional services such as property sales, purchase, lease, management and other real estate-related services.

Hatch may provide additional or supplemental privacy policies for specific Services that we offer at the time we collect Personal Information. These supplemental privacy policies will govern how we may process such Personal Information in the context of the specific Service.

This Privacy Policy applies to all users of the Service, including, but not limited to individuals who use, view, or otherwise access our Services, individuals who apply to Hatch or otherwise provide Personal Information to Hatch, and current and former Hatch contractors, agents, and other personnel.

Categories and Types of Personal Information We Collect, and How It’s Provided

Personal Information you provide to us.  “Personal Information” means any information relating to an identified or identifiable individual. You may provide to us through the Services or otherwise the following categories and specific pieces of information that, alone or in combination, may be Personal Information:

  • Business and personal contact information, such as your first and last name, email and mailing addresses, and phone number, and any of the foregoing regarding your co-habitant, partner or spouse if voluntarily provided by you
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online
  • Usage and Electronic information, such as information about how you use the Service and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, information you provide when you use any interactive features of the Service, IP address, cookie ID, hardware identifier for the device you used to access the Services, mobile identifiers, browser or device information, and analytics information about your use of the Services
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications
  • Social Media Information, such as information you voluntarily provide in support or help interactions with us, such as social media URL, social media alias, and other social media profile data
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection

If you choose to apply to work with or for Hatch through our Services or by otherwise contacting us regarding opportunities to become an agent or contractor for us, we may collect the following:

  • Contact Information, such as your first and last name, email and mailing addresses, phone number, professional title and company name
  • Resume Information, such as qualifications, skills, employment or education history, or other resume information
  • Reference information, such as name and contact details of your references
  • Social Media Information, such as if you provide us a link to or other access to a social media account, we may collect or access any information you permit to be shared through or from your social media account and other information depending on the social media platform.

Information we obtain from other third parties.  We may receive Personal Information about you from third-party sources, such as marketing partners, publicly-available sources, business partners, and data providers.

Cookies and other information collected by automated means 

We, our service providers, and our business partners may automatically log Usage and Electronic Information as set forth above. Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.

See our Cookie Policy for more information.

Referrals

Users of the Service may have the opportunity to refer friends or other contacts to us or otherwise provide us Personal Information of others. You may only submit a referral or otherwise provide us Personal Information of others if you have permission to provide to us the individual’s Personal Information and by providing such information you represent and warrant that you have the authority to do so and to permit us and our service providers to use such information in accordance with this Privacy Policy.

How and Why We Use Your Personal Information

We may use your Personal Information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To operate the Service.  We use your Personal Information to:

  • provide, operate and improve the Service
  • provide information about our products and services
  • communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages
  • communicate with you about events or programs in which you participate
  • understand your needs and interests, and personalize your experience with the Service and our communications
  • provide support and maintenance for the Service
  • respond to your requests, questions and feedback
  • fulfill our obligations and enforce rights contained in agreements between you and Hatch

To send you marketing and promotional communications.  We may send you Hatch-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the What Are Your Choices section below.

For research and development.  We may analyze use of the Service to analyze and improve the Service and to develop new services.

To process applications. We may use your Personal Information to review and evaluate your applications to work with or for Hatch or otherwise respond to you regarding opportunity inquiries.

To display advertisements. We may work with advertising partners to display advertisements on the Service or elsewhere online. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Service or your activity elsewhere online. To learn more about your choices in connection with advertisements, please see the section below titled “Targeted online advertising.”

To comply with law. We may use your Personal Information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety.  We may use your Personal Information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; and (d) conduct, complete, or respond to audits or audit results.

With your consent.  In some cases we may specifically ask for your consent to collect, use or share your Personal Information, such as when required by applicable law. 

To create anonymous, aggregated or de-identified data.  We may create anonymous, aggregated or de-identified data from your Personal Information and other individuals whose Personal Information we collect.  We process Personal Information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you.  We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes and as set forth in this Policy. 

For other business purposes. Subject to this Privacy Policy, we may use your Personal Information to engage in other legitimate purposes as required or permitted by applicable law.

How and Why We Share your Personal Information

We may share your Personal Information with third parties as described below:

Affiliates.  We may share your Personal Information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Service providers.  We may share your Personal Information with third party companies and individuals that provide services on our behalf or help us operate the Service (such as hosting, email delivery, marketing, database management, and gift delivery services). These third parties may use your Personal Information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.

Agents and Contractors. We may share your Personal Information with agents and independent contractors we work with such as licensed real estate brokers and salespeople who may be individuals or other entities. Your Personal Information is so shared to enable us to offer or provide Services to you.

Third Parties Related To The Services. In connection with providing the Services to you and facilitating transactions, we may share your Personal Information with landlords, tenants, buyers, sellers, property owners, and other related third parties.

Professional advisors. We may disclose your Personal Information to professional advisors, such as lawyers, bankers, auditors, accountants, and insurers, where necessary in the course of the professional services that they render to us.

For compliance, fraud prevention and safety. We may share your Personal Information for the compliance, fraud prevention, audit, and safety purposes described above. 

Business transfers.  We may transfer or otherwise share some or all of our business or assets, including your Personal Information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

With your consent. We may otherwise share your Personal Information with your consent or pursuant to your instructions.

For other business purposes. We may share your Personal Information for other legitimate purposes as required or permitted by applicable law.

For How Long Do We Retain Personal Information

We retain Personal Information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of providing you the Services and support for prior Services performed for you, satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. 

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the Personal Information we have collected about you, we will either delete or anonymize it or, if this is not possible, securely store it in accordance with this Privacy Policy and cease use of the Personal Information until deletion is possible.  If we anonymize your Personal Information (so that it can no longer be associated with you), we may retain this information for longer periods. See below to learn more about requesting that we delete your Personal Information.

What Security Practices Do We Implement

The security of your Personal Information is important to us.  We employ organizational, technical and physical safeguards designed to protect the personal information we collect against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.  However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your Personal Information.

If we learn of and confirm the occurrence of a security incident leading to the misappropriation or accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, your Personal Information transmitted, stored or otherwise processed on our systems that compromises the confidentiality, integrity or availability of your Personal Information, we may attempt to notify you electronically by posting a notice on our Services or by sending you an email or otherwise in accordance with applicable law.

What Are Your Choices

In this section, we describe the rights and choices available to you.

Choosing not to share your Personal Information. You may choose not to provide Personal Information. If you choose not to provide Personal Information (or ask us to delete it), we may not be able to provide you with our Services.  We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.

Opt out of marketing communications.  You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at info@hatchdenver.com. If you opt out of marketing communications, you may continue to receive service-related and other non-marketing emails.

Cookies & browser web storage and targeted online advertising.  We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third party websites. If business partners collect information about your activities on or through the Service, they may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. For more details, see our Cookie Policy.

Do not track.  Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Other Sites, Mobile Applications and Services

The Service may contain links to other websites, mobile applications, and other online services operated by third parties such as any landlords, renters, owners, buyers, and third party websites, services and applications (“Third Party Services”).  These links are not an endorsement of, or representation that we are affiliated with, any third party.  In addition, our content may be included on Third Party Services. We do not control these Third Party Services, we are not responsible for their actions, and they may follow different rules regarding the collection, use and sharing of your Personal Information.  We encourage you to read the privacy policies of Third Party Services you use.

Personal Information of Children and Minors 

The Services are not directed to or designed for individuals under the age of 13 and such individuals are not permitted to use the Service, and we do not collect Personal Information from them.

If we learn that we have collected Personal Information of individuals under the age of 13 without the consent of their parent or guardian, we will delete it.  If you have determined that we have processed such Personal Information or have any questions related to our processing of Personal Information of individuals under the age of 13, please contact us as set forth below.

Changes To This Privacy Policy

The Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example via a notice or banner on our website, or via email to you).

How to Contact Us

Please direct any questions or comments about this Policy to info@hatchdenver.com. You may also write to us via postal mail at:

Hatch Realty

Attn: Legal/Privacy

679 N Grant St.

Denver, CO 80203